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Aug 25

USPS Testing Environment Issues

The USPS testing environment will not work for most API users at this time. If you are having issues with getting shipping rates and you have completed the following steps:

  1. Filled in weights for all products
  2. Selected a USPS in shipping
  3. Filled in the API key
  4. Filled in the Base City (with just a City name, don’t do [city], [state] – that never works!
  5. Filled in the Base Zip Code (With just the simple zip code, 28360 not 28350-8502 !
If you have not failed any of the above situations, try requesting production access for your USPS api key. Don’t worry, there is nothing that you can get charged for when using the rating API. When they approve your access, make sure the “Use Testing environment” box is unchecked in USPS settings and give it a try. If you are still having issues, just fill out my Contact form and I’ll help you through it !

2 comments

  1. casee

    Hi Greg, I carefully went through all you had suggested — including now being in Production mode with USPS and the test box is unchecked. Here’s the error message I get. Looking forward to hearing your thoughts and an opportunity to resolve this. THANKS! casee

    Error : The requested service is unavailable between the selected locations.
    :: GetQuote ::DEBUG OUTPUT::
    Arguments sent to UPSArray ( [username] => YW1vdXIgc3ByZWFkcw== [password] => MTIzc3ByRUFEcw== [api_id] => RkM4OEE4MzA5MjhCRkY4MA== [account_number] => 43E738 [negotiated_rates] => 1 [residential] => 1 [singular_shipping] => 1 [insured_shipment] => 1 [DropoffType] => 01 [packaging] => 02 [currency] => USD [shipr_state] => UT [shipr_city] => Salt Lake City [shipr_ccode] => US [shipr_pcode] => 84102 [shipf_state] => UT [shipf_city] => Salt Lake City [shipf_ccode] => US [shipf_pcode] => 84102 [units] => LBS [weight] => 1 [dest_ccode] => US [dest_pcode] => [dest_state] => [cart_total] => 12 )
    FC88A830928BFF80 amour spreads 123sprEADs 01 Rate Request 1.0001 Rate Shop
    UT 84102 US Salt Lake City
    43E738
    UT 84102 US Salt Lake City
    US 1
    Array 02 IN 1 1 1 LBS 1 USD 12
    Response from UPSRate Request1.00010FailureHard111210The requested service is unavailable between the selected locations.:: GetQuote ::End DEBUG OUTPUT::
    Error : The requested service is unavailable between the selected locations.
    :: GetQuote ::DEBUG OUTPUT::
    Arguments sent to UPSArray ( [username] => YW1vdXIgc3ByZWFkcw== [password] => MTIzc3ByRUFEcw== [api_id] => RkM4OEE4MzA5MjhCRkY4MA== [account_number] => 43E738 [negotiated_rates] => 1 [residential] => 1 [singular_shipping] => 1 [insured_shipment] => 1 [DropoffType] => 01 [packaging] => 02 [currency] => USD [shipr_state] => UT [shipr_city] => Salt Lake City [shipr_ccode] => US [shipr_pcode] => 84102 [shipf_state] => UT [shipf_city] => Salt Lake City [shipf_ccode] => US [shipf_pcode] => 84102 [units] => LBS [weight] => 1 [dest_ccode] => US [dest_pcode] => [dest_state] => [cart_total] => 12 )
    FC88A830928BFF80 amour spreads 123sprEADs 01 Rate Request 1.0001 Rate Shop
    UT 84102 US Salt Lake City
    43E738
    UT 84102 US Salt Lake City
    US 1
    Array 02 IN 1 1 1 LBS 1 USD 12
    Response from UPSRate Request1.00010FailureHard111210The requested service is unavailable between the selected locations.:: GetQuote ::End DEBUG OUTPUT::
    Error : The requested service is unavailable between the selected locations.
    :: GetQuote ::DEBUG OUTPUT::
    Arguments sent to UPSArray ( [username] => YW1vdXIgc3ByZWFkcw== [password] => MTIzc3ByRUFEcw== [api_id] => RkM4OEE4MzA5MjhCRkY4MA== [account_number] => 43E738 [negotiated_rates] => 1 [residential] => 1 [singular_shipping] => 1 [insured_shipment] => 1 [DropoffType] => 01 [packaging] => 02 [currency] => USD [shipr_state] => UT [shipr_city] => Salt Lake City [shipr_ccode] => US [shipr_pcode] => 84102 [shipf_state] => UT [shipf_city] => Salt Lake City [shipf_ccode] => US [shipf_pcode] => 84102 [units] => LBS [weight] => 1 [dest_ccode] => US [dest_pcode] => [dest_state] => [cart_total] => 12 )
    FC88A830928BFF80 amour spreads 123sprEADs 01 Rate Request 1.0001 Rate Shop
    UT 84102 US Salt Lake City
    43E738
    UT 84102 US Salt Lake City
    US 1
    Array 02 IN 1 1 1 LBS 1 USD 12
    Response from UPSRate Request1.00010FailureHard111210The requested service is unavailable between the selected locations.:: GetQuote ::End DEBUG OUTPUT::
    Error : The requested service is unavailable between the selected locations.
    :: GetQuote ::DEBUG OUTPUT::
    Arguments sent to UPSArray ( [username] => YW1vdXIgc3ByZWFkcw== [password] => MTIzc3ByRUFEcw== [api_id] => RkM4OEE4MzA5MjhCRkY4MA== [account_number] => 43E738 [negotiated_rates] => 1 [residential] => 1 [singular_shipping] => 1 [insured_shipment] => 1 [DropoffType] => 01 [packaging] => 02 [currency] => USD [shipr_state] => UT [shipr_city] => Salt Lake City [shipr_ccode] => US [shipr_pcode] => 84102 [shipf_state] => UT [shipf_city] => Salt Lake City [shipf_ccode] => US [shipf_pcode] => 84102 [units] => LBS [weight] => 1 [dest_ccode] => US [dest_pcode] => [dest_state] => [cart_total] => 12 )
    FC88A830928BFF80 amour spreads 123sprEADs 01 Rate Request 1.0001 Rate Shop
    UT 84102 US Salt Lake City
    43E738
    UT 84102 US Salt Lake City
    US 1
    Array 02 IN 1 1 1 LBS 1 USD 12
    Response from UPSRate Request1.00010FailureHard111210The requested service is unavailable between the selected locations.:: GetQuote ::End DEBUG OUTPUT::

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